If you own an online business, then you should know that having great products is only 50% of maintaining a great business. The other 50% of maintaining a great business comes from having fast and affordable shipping available to your customers. When customers order new items, they don’t want to wait long periods of time to receive the item. As an online business owner, you should research the different shipping resources that you have access to in order to maintain happy customers. Maintaining happy customers will ensure they come back for more business after they’ve ordered their items. It will also make customers more likely to refer your products to family and friends.
If you are selling on eBay, you automatically have access to an online shipping calculator. These calculators allow customers to be able to determine the price of the items that they are interested in purchasing. The calculator gives customers three different ways to ship an item. Allowing customers to use this shipping calculator allows you to offer the customer transparency. With the calculator there won’t be any confusion. Customers will know when their item will arrive and what the speed of the shipping will be.
Postage and Shipping Labels
With eBay shipping becomes very easy and simple. eBay allows you to print shipping labels from the comfort of your home. You have the option of paying for the shipping labels with Paypal. This option is very beneficial because you no longer will need to wait in your local post office, FedEx, or UPS for shipping labels. This makes the process more easier for you as a seller and it also speeds the process up for all of your buyers.
The U.S Postal Service
As a seller, you may be always looking for different ways to save money. Using the U.S Postal Service could be more cost effective and efficient. The U.S Postal Service allows people get get free international and priority shipping boxes. This is a huge plus. considering boxes could cost any where from $5-$25 depending on how big the item is that you are shipping.
Ups is also another company that has different tools to help you as a buyer save as much money as possible while shipping your customers items. UPS has created a page online that helps sellers ship items that are heavy duty. This tool is extremely useful because sometimes it can be complicated trying to ship items that are extremely bulky. It you are trying to ship an item that is very big then UPS has partnered with a company named UShip that is also great for shipping large items. eBay has also created a FAQ page on their website that is a guideline for shipping international items.
It doesn’t matter if you are shipping a very large item or a very small item, you should make sure that you are always choosing the best option for your customers. No matter how great your product is, the speed and quality of your shipping could make or possible break your company. Please follow the guidelines that were listed in this article in order to maintain healthy relationships with your customers.